Shipping policy

Shipping Policy

Mahalo for shopping with Hula Beach Kauaʻi! Here is how your order travels from our island to your door.

Processing time
Printed items are made to order and ship within 3 to 7 business days of your order. Items from our partner vendors ship directly from them, usually within 2 to 5 business days.

Delivery time
Once shipped, standard delivery within the United States takes about 3 to 7 business days. [Add international shipping details, or note that you currently ship within the US only.]

Multiple packages
Orders with items from different makers and vendors arrive in separate packages, each with its own tracking number. Each package arrives on its own timeline, so your order may be delivered in pieces.

Tracking
You will receive a confirmation email with tracking details as soon as each package ships.

Shipping costs
Shipping rates appear at checkout, based on your items and destination.

Address changes
Email us right away at [store email] with your order number and we will do our best to update your address before your order ships.

Lost or damaged packages
Contact us at hulabeachkauai@gmail.com with your order number and we will make it right.